Refund policy

 

Return & Refund Policy

We want you to love your purchase from Ivy & Co. Boutique 🤍

Returns

  • Returns are accepted within 14 days of delivery

  • Items must be unworn, unwashed, and in original condition with tags

  • Customers are responsible for return shipping costs

 

Non-Returnable Items

  • Sale items

  • Accessories (jewelry, hats, etc.)

  • Intimates or bodysuits

 

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong item:

  • Please email us within 3 days of delivery

  • Include your order number + photos

We’ll make it right ASAP 💌

Refunds

  • Once your return is received and inspected, your refund will be issued to your original payment method

  • Please allow 5–7 business days for processing